Utilities and Public Sector

The need to modernize and find new opportunities for revenue growth has never been greater as the industry grapples with aging infrastructure, a retiring workforce, rising costs, tightening regulation, and pressure from ratepayers.

More than ever, optimizing work and asset performance is imperative to providing safe, responsive and cost effective systems of energy and water delivery. As the industry addresses historic challenges and explores alternative revenue streams to fund transformation, KloudGin is leading the way through the digital transformation.

 

KloudGin’s adaptable single-engine, one cloud solution brings your asset and work management processes into the Digital Age. With an interface and AI-powered system designed uniquely for field workers, KloudGin connects customers, employees, sub-contractors, smart devices and assets with intuitive real-time access to information online or offline on any device. KloudGin integrates with programs and data collection tools such as leak detection, GIS-enabled forms, backflow device management, drone deployment, AMI metering, valve exercising and outage response for complete optimization of work and assets.

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KloudGin solutions include

    • Real-time monitoring of assets and equipment
    • Predictive asset maintenance
    • Optimized scheduling and collaboration between teams
    • Fleet route optimization
    • Inventory and procurement management
    • Mobile workforce management
    • Time clocking
    • Valve exercising & tracing with ESRI GIS integrations
    • Linear and vertical assets management
    • Dig Alert (811 Call Before you Dig)
    • Outage management
    • Hydrant inspection & flushing
    • Water quality & discharge monitoring
    • Backflow device management
    • Pole and joint inspections
    • Fleet and facilities management

     

Proven experience in these sub industries

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Water, Wastewater, Stormwater, Refuse

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Electric and Gas

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Renewable Energy

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Telecommunications

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In my 30 years’ experience with utilities, I’ve been looking for a single solution that combines asset management and worker and customer service management – and found it with KloudGin.

Michael Salas

CIO & CDO | Veolia

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KloudGin SaaS solutions help us to achieve our mission of being the leading provider of water and wastewater services, which is part of our promise of quality, service, and value.

Michael Luu

Vice President of Customer Service and CIO | California Water Service

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With KloudGin we get a “Single Face Of Work” for project construction, asset maintenance, and customer field service orders on a single modern enterprise cloud platform.

Ben Morgan

Vice President, Field Operations | Hawaiian Telcom

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We wanted to provide a one-stop digital marketplace for our member’s and make it as seamless and easy as possible. We are not looking to simply transform the business but also transform the customer experience and nurture the relationship our members have with their customers.

Chris Howell

Director – Finance | The Municipal Gas Authority Of Georgia

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Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry. We have a billion dollars’ worth of assets to manage and KloudGin has allowed us to make informed decisions, so we are able to evaluate and extend the useful life of our assets.

Dave Vogel

Executive Vice President | Louisville Water Company

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The KloudGin culture was another deciding factor for Drain-All. Adam commented that KloudGin’s nimble, agile, non-bureaucratic culture was a determining factor. He said, “I got the sense that we would be able to get stuff done with KloudGin. I liked the way KloudGin worked with us, the responsiveness, the caring from all aspects in the sales process and later through implementation.

Adam Cantor

CFO | Drain-All

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It’s been great — it’s made us so much more efficient and we are able to track things better. Because we were transitioning from a paper process, in terms of scalability and trackability, we immediately went from 0 to 100. KloudGin has truly been a game changer for Greenlight Networks.

Jim Stuver

Vice President Customer Experience | Greenlight Networks

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Field Service Suite

Coordinate operations in real-time, manage your entire workforce and improve job efficiencies to better serve your customer’s needs.
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Asset Management Suite

Maximize the utility of your assets, optimize maintenance processes and asset allocation to increase your returns on investment.
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Connected Customer

Allow customers to book and change appointments, track field crew location in real-time on a map, and sign digitally. Their satisfaction goes up, your call volume goes down.
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Connected Contractor

Simplify subcontractor management with a self-serve portal for contractual and compliance information.
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Backflow Prevention Management

Automate management of request generation, internal testing, external customer or vendor execution and compliance reporting.
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Beyond the Meter Revenue Models

Grow revenue with innovative products and services. Automate shopping, installation and service with Shopify and seamless integration with existing infrastructure and resources.
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GIS ESRI ArcGIS Integration

Display and publish ESRI maps service data to planners, schedulers, dispatchers, mobile crews and more with integrated mapping technology.
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KloudPlatform and Product Extensions

Solutions for extensibility, no/low code development and integrations for digital business applications.
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