Connected Customer
KloudGin’s Connected Customer enables you to empower your customers with a streamlined user experience. They can easily book and change appointments, track field crew location in real-time on a map, and sign digitally. Customer satisfaction goes up, while your call volume goes down.
Empowering the world's most innovative organizations
“In my 30 years’ experience, I’ve been looking for a single solution that combines vertical and linear asset management with mobile workforce management – and found it with KloudGin.”
“MGE has already seen great efficiencies both from the field crews and back-office staff by using KloudGin’s cloud-native field service tool, so it was natural for us to take this next step to realize additional benefits of our unified approach.”
KloudGin also helps increase our operational efficiency, so it truly enables us to provide higher levels of quality, service, and value.
“KloudGin’s architecture allows us to integrate with our on-premise systems and with our cloud applications, providing the foundation for a great customer experience.”
“Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry.”