asset inventory manager dispatch field service software

Connected Customer puts power in the palm of their hands

Empower and delight your customers. Connected Customer allows them to book and change appointments, track field crew location in real-time on a map, and sign digitally. Their satisfaction goes up, your call volume goes down.

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Real-Time Notifications Keep Customers Informed

Customers receive appointment reminders, health safety surveys and even field crew digital ID via SMS text, mobile push notification, or email.


Convenient reminders and notifications by SMS text, email or voicemail

Real-Time notifications keep customers informed. With KloudGin your customers can:

  • Auto-trigger event-based appointments )such as when annual maintenance is due
  • Use SMS text or email to book an appointment
  • Easily reschedule appointments
  • Provide feedback on service performed

Happy Customers are Repeat Customers

With live crew tracking, customers no longer have to sit at home and wait for appointments. KloudGin allows your customers to go about their day without missing their service appointment ﹘ they can track, in real time, the location and expected arrival time of the technician.


KloudGin SaaS solutions help us to achieve our mission of being the leading provider of water and wastewater services, which is part of our promise of quality, service, and value.

Michael Luu

Vice President of Customer Service and CIO, California Water Service


With KloudGin we get a “Single Face Of Work” for project construction, asset maintenance, and customer field service orders on a single modern enterprise cloud platform.

Ben Morgan

Vice President, Field Operations Hawaiian Telcom


We wanted to provide a one-stop digital marketplace for our member’s and make it as seamless and easy as possible. We are not looking to simply transform the business but also transform the customer experience and nurture the relationship our members have with their customers.

Chris Howell

Director – Finance, The Municipal Gas Authority Of Georgia


Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry. We have a billion dollars’ worth of assets to manage and KloudGin has allowed us to make informed decisions, so we are able to evaluate and extend the useful life of our assets.

Dave Vogel

Executive Vice President, Louisville Water Company


The KloudGin culture was another deciding factor for Drain-All. Adam commented that KloudGin’s nimble, agile, non-bureaucratic culture was a determining factor. He said, “I got the sense that we would be able to get stuff done with KloudGin. I liked the way KloudGin worked with us, the responsiveness, the caring from all aspects in the sales process and later through implementation.

Adam Cantor

CFO, Drain-All


It’s been great — it’s made us so much more efficient and we are able to track things better. Because we were transitioning from a paper process, in terms of scalability and trackability, we immediately went from 0 to 100. KloudGin has truly been a game changer for Greenlight Networks.

Jim Stuver

Vice President Customer Experience, Greenlight Networks

Contractor & Subcontractor Management software

Facilities Maintenance – HVAC

IoT and smart technologies are changing every aspect of the HVAC landscape. KloudGin is ready.
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Facilities Maintenance – Snow Management

Simplify scheduling, routing and job management, delight your customers and win more business with KloudGin.
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Contractor & Subcontractor Management

Facilities Maintenance – Commercial Cleaning

Simplify scheduling, contractor and job management, delight your customers and win more business with KloudGin.
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lawn-and-landscape management

Facilities Maintenance – Lawn & Landscape

Simplify scheduling, contractor and job management, delight your customers and win more business with KloudGin.
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fsm equipment rentals

Asset Rentals, Sales and Service

The complexity of managing commercial and industrial rentals can weigh heavily on margins and efficiency. Technology that automates scheduling and maintenance can boost productivity and profitability. KloudGin is ready.
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Renewable energy is set for rapid growth. As traditional energy generators compete against newer entrants, technology that harnesses the power of data and resources will be a key differentiator. KloudGin is ready.
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fsm renewable energy

Renewable Energy

The Oil and Gas industry needs an agile solution to help extend asset life and boost wrench time, improving service delivery and driving profitability. KloudGin is ready.
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enterprise asset management for manufacturing


As 5G becomes a reality, telecommunications service providers face market opportunities and challenges. Advancing network integrity and customer satisfaction while operating efficiently are key to survival and growth. KloudGin is ready.
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oil and gas field service management

Oil and Gas

Pre-empting breakdowns with well-timed preventive maintenance can have a big impact on profitability and business success. Reduce machine downtime, extend equipment life, and reduce costs with KloudGin.
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Contractor & Subcontractor Management

Engineering and Construction

Completing jobs on time and on budget requires a solution that tackles the complexity of scheduling and managing large projects and improves efficiency and profitability. KloudGin is ready.
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field service management for wastewater

Utilities and Public Sector

The need to modernize and find new opportunities for revenue growth has never been greater as the industry grapples with aging infrastructure, a retiring workforce, rising costs, tightening regulation, and pressure from ratepayers. KloudGin is ready.
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