Scheduling and Resource Management

Coordinate field service operations in real time, manage all scheduling activities, and improve resource efficiencies to better serve your customer’s needs.

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Manage All Scheduling and Resource Activities

Powered by Machine Learning (ML), our native mobile application delivers the information your field crew needs, when and where they need it—even when offline. Accurately plan emergency and multi-day scheduling. Route optimization—find the most optimized route for multiple jobs. Capture field data in real time along with pictures and notes to substantially reduce job times, reduce equipment management and resource costs, and improve customer satisfaction.

Auto-Scheduling

Get the right people, parts, and equipment to your service calls with effective scheduling decisions, optimal field service work routes, enhanced visibility of inventory, and more.

AI-Powered Route Optimization

Enhance customer experience and improve operational efficiency with optimized real-time routing that leverages AI/ML-based algorithms incorporating traffic, unexpected delays, priority distance, and other factors.

Optimized Capacity Planning

Optimize resources with planning based on quotas or actual data. Configure work plans for best business results based on job prioritization, work type, SLAs, and more. Example configurations include prioritizing installs before morning or afternoon repairs, and prioritizing business installs before residential.

Real-Time Inventory Management

Eliminate paper-based processes and improve working capital with real-time visibility to inventory and spare parts, allowing you to better plan, replenish critical spare parts, and reduce costs.

Seamless Procurement Management

Procure and allocate materials to work orders and manage replenishment to required minimum and maximum levels.

A Scheduling and Resource Management Solution That Adapts to What Comes Next

Auto Scheduling

Get the right people, parts and equipment to jobs. KloudGin’s high capacity, AI based in-memory scheduling is continuous, offering full and rapid plans throughout the day that take account of ever-changing conditions in real time and can schedule both short and long cycle work.
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Route Optimization

Enhance customer experience and improve your operational efficiency with optimal routing that results in on-time appointments and right-time service delivery. Quickly respond to emergencies with automated scheduling and dispatching.
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Work Order Management

Create, track and manage cases and work orders with customized workflows and automatic alerts to speed resolution for both service and/or asset related work.

Inventory Management

Eliminate paper-based processes and improve working capital with real-time visibility to inventory and spare parts, allowing you to better plan and replenish critical spare parts – reducing costs.

Procurement Management

Procure and allocate materials to work orders and manage replenishment to required minimum and maximum levels.

Field Operations Native Mobile App

Our native application delivers the information your field teams need when and where they need it – even when offline. Reliable access to schedules, work order details, barcode scan, pictures, manuals, GIS (Geographic Information System) or BIM (Building Information Modeling) capabilities and more. Reduce job time and improve issue resolution.