asset management auto scheduling

Field Service Management

SaaS-based solution coordinates operations in real-time, manages your entire mobile workforce and back office, improves job efficiencies and digitally interacts with your customers to provide an incredible customer experience.


Manage Your Entire Field Operations with a ‘Single Face Of Work®

Powered by AI and Machine Learning, our high-capacity scheduling engine and native mobile field crew app delivers the information your field crew needs, when and where they need it – even offline. Access work order details, instructions, steps, and manuals. Capture field data in real time along with pictures and notes to substantially reduce job times, reduce job costs, and improve customer satisfaction.


Gain Visibility

Improve insight into your business processes with powerful analytics and pre-seeded KPIs to track important metrics, identify issues and ensure compliance.


Delight Customers

Empower and delight your customers. Allow them to book and change appointments, track field crew location in real-time on a map, and sign digitally. Their satisfaction goes up; your call volume goes down.


Increase Productivity

Enable your field and backoffice team with modern connected tools to automate workflows and eliminate paper and double entries.


Increase Revenue

Eliminate paper and extra data entry with a mobile-first app that captures data in real-time both online and offline. Boost field efficiency and productivity with an AI/ ML-based scheduling engine that constantly learns from daily operations and user interactions to predict future needs. You work smarter, enhance your processes and increase revenue.


Safety & Compliance

Fully integrated audit trails, digital safety forms, regulatory compliance and reporting.

A Mobile Field Service Solution That Adapts to What Comes Next

Manage Work, Cases, Resources & Assets

Single Native Mobile App for Time, Safety & Compliance Management

Schedule & Dispatch with Fully Connected Customers

Service Contract-to-Bill

Analytics. Integrations. Platform and Product Extensions.

Manage ‘All Work’ short or long cycle and FSM workflow processes integrated with your existing applications.

Eliminate paper and extra data entry with a mobile-first app to capture data in real-time both online and offline; which boosts field efficiency and productivity.

Digitize the complete service contract-to-bill process with automated asset and work scheduling based on service contracts. Create pro-forma invoices for completed work orders with labor and inventory. Billing integration synchronizes data to your accounting system for no-touch AR updates.

Digitize the complete service contract-to-bill process with automated asset and work scheduling based on service contracts. Create pro-forma invoices for completed work orders with labor and inventory. Billing integration synchronizes data to your accounting system for no-touch AR updates.

The world is evolving fast. KloudPlatform delivers a unified, no/low code development environment purpose-built for the complex world of field service & asset management.

Work Order Management

Create, track and manage cases and work orders with customized workflows and automatic alerts to speed resolution for both service and/or asset related work.

Case Management

Reduce redundancies and errors by tracking customer service requests and related information through case creation and management.

Resources Management

Manage crews (single / multi-member), skills/ certifications, calendar, shift templates and equipment.

Asset Management

Manage and monitor all of your assets. Manage asset groupings, locate and document assets, set preventive schedules, execute reactive maintenance and much more.

Field Operations Native Mobile App

Our native application delivers the information your field teams need when and where they need it – even when offline.  Reliable access to schedules, work order details, barcode scan, pictures,  manuals, GIS (Geographic Information System) or BIM (Building Information Modeling) capabilities and more. Reduce job time and improve issue resolution.

Time Management

Automate operations crew time cards, enhance policy adherence, and get complete visibility into your workforce. Workers clock in/out, track breaks and receive overtime alerts automatically – with or without cell coverage. Automatically sync time card data for payroll and invoicing.

Safety & Compliance

Audit trails, digital safety forms, regulatory compliance and reporting are integrated with the workflows.

Auto Scheduling & Dispatch

Get the right people, parts and equipment to jobs. KloudGin’s high capacity, AI based in-memory scheduling is continuous, offering full and rapid plans throughout the day that take account of ever-changing conditions in real time and can schedule both short and long cycle work.
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Route Optimization

Enhance customer experience and improve your operational efficiency with optimal routing that results in on-time appointments and right-time service delivery. Quickly respond to emergencies with automated scheduling and dispatching.
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Intelligent Appointment Assistant

Boost efficiency by using real-time appointment settings. Empower your customers to book their own appointments digitally. Enable quota or capacity based appointments.

Connected Customer

Put power in your customer’s hands. Real-Time notifications keep customers informed allowing them to track service crew location, book appointments, report issues and track work progress.
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Contract Management

Maximize your operational performance and minimize liabilities.  Manage service contracts, SLAs & warranties.  Give stakeholders access to accurate data throughout the service delivery lifecycle.

Inventory Management

Eliminate paper-based processes and improve working capital with real-time visibility to inventory and spare parts, allowing you to better plan and replenish critical spare parts – reducing costs.


Completely automate purchasing, procure and allocate materials to work orders and manage replenishment to required minimum and maximum levels.

Financial Accounting & Billing

Manage cost centers & GL Groups job cost accounts. Create pro-forma customer invoices for completed work with labor and inventory items. Shorten your billing cycle by automating invoices according to contracted payment schedules. Integrate seamlessly with the billing system of record (ERP) for no-touch AR updates.

Reporting and Analytics

Improve insight into your business processes with our business intelligence reporting and dashboard platform with machine learning capabilities and cloud based data warehouse. Detailed reports, built-in analytics and an easily configurable dashboard help you quickly track important metrics and identify issues. See patterns from volumes of data using embedded Machine Learning algorithms.

KloudGin Sprocket

Sprocket AI Assistant incorporates AI/ML technologies to help business users navigate and interact with the application by asking simple questions. Instead of searching for information across pages in the application, users can ask Sprocket simple questions such as: “What is the status of work order WO7834?” or “When is the next inspection for Building 23 Scheduled?” Sprocket leverages NLP (natural language processing) to interpret user questions and provide the appropriate response in seconds.

GIS & BIM Integration

Pre-built support tightly integrates your mapping technology, simplifies workflows and increases process efficiency across broad geographic areas. Out of the box Esri ArcGIS integration supports both geometric and utility networks.
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AWS IoT, PTC ThingWorx Integration

Seamless IoT certified integration to enable modern connected equipment management for remote, predictive maintenance, connect service, and automated sensor-based (IoT) asset diagnostics services.



Integration Designer  – Quickly connect to any system directly or via APIs, SOAP, or REST or using our library of out of the box connectors to over 57 systems to manage all your operations from a ‘single pane of glass’.
ESRI, Oracle Netsuite, Sage Intacct, AWS, PTC

field technician management software Enterprise Asset Management Software

“In my 30 years’ experience, I’ve been looking for a single solution that combines vertical and linear asset management with mobile workforce management – and found it with KloudGin.”

Michael Salas

Former SVP, Chief Information & Digital Officer

Connected through a single platform


Connected Customer

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Connected Contractor

Connected Contractor

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field service management for electricity and gas

Data Sheets

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