Electric and Gas

Shifts toward clean energy, growing customer service demands, and increasing regulation are driving system modernization and opening up new revenue opportunities for the electric and gas industry. KloudGin is ready.

KloudGin solutions help you become a digitally-integrated Utility of the Future

  • Provide modern digital tools to your customers, employees and subcontractors
  • Enable workforce productivity through increased automation
  • Increased asset reliability and uptime
  • Reduce capital and operational expenditures, extend asset life, reduce unplanned downtime
  • Effectively manage your smart distributed assets
  • Provide superior customer service – all without increasing operational, safety or environmental risks
  • Offer standardized O&M services, i.e., “Digital-As-A-Service”
  • Deliver complementary services to your customers

Applications for the Energy Industry

KloudGin is the only combined, one-cloud field service, work and asset management solution, connecting customers, employees, sub-contractors and assets, delivering AI powered information on any device online or offline.

Field Service Suite

Mobile workforce management, time management, compliance and analytics for the entire enterprise.

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Asset Management Suite

Spatial, vertical, linear, portable assets both company and customer-owned, asset fabrication, rental, leasing, installation, service and IoT tracking, compliance and analytics.

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Connected Customer

Customers can book appointments and track field crews on a map in-real-time. Keep customers informed with intelligent omni-channel notifications.

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Beyond the Meter Revenue Models

Grow revenue with innovative products and services. Automate shopping, installation and service with Shopify and seamless integration with existing infrastructure and resources

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Connected Contractor

Manage the contractor lifecycle including qualifying, pre-job assessment, on-boarding, monitoring and post job performance.

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ESRI ArcGIS Integration

Bi-directional integration to Esri-ArcGIS with real-time location and mapping both online and offline.

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KloudPlatform and Product Extensions

The possibilities are endless. Solutions for extensibility, no/low code development and integrations for digital business applications

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Industry Solutions

AMI / AMR Smart Meter
Dig Alert
Gas Valve & Tracking
Pole and Transformer Inspections
Grid Inspections
Leaks Automation
Outage maps
Executive Alert & Communications

Install, Repair or Exchange

Real-time planning and management of your smart meter installation, repair or exchange projects.

  • Manage Inventory.
  • Track shipments.
  • Device testing, receipt and mass upload.
  • Storeroom sub inventory location tracking.
  • Meter location tracking.
  • Maintenance inspections.
  • Device installation and configuration.
  • Compliance and edge device firmware reporting.

811 Call Before you Dig

  • End-to-end automation (state 811 systems, auto-dispatch to locator, email contractors).
  • See tickets on GIS map, automated routing.
  • Mobile APP with GIS & As-Builds offline access.
  • Locators can take geotagged photos and annotate using mobile app for auditing.
  • Enable positive acknowledgment to USA Locate for marked Dig Alert ticket automatically.
  • Compliance Reporting & Analytics.

Digitize your tracing program

Run a network (valve) trace to identify the extent of a shutdown and customer services. Trigger outbound customer notifications from the field crew mobile device integrated with your CIS system.

Automate inspections for preventive and corrective maintenance.

Trigger visual inspections of transformers due to:

  • Debris from animals.
  • Oil leaks.
  • Visible external corrosion.
  • Loose hardware.
  • Damaged or crashed bushings.

Manage pole inspections:

  • Routine maintenance.
  • Remedial treatment wood poles used to carry power lines and other above-ground utility lines.
  • Identify decay or defects and oversee crew throughout remediation.
  • Automate scheduling and dispatch for work orders.

 

Grid Inspections

  • Enable grid inspections with single short and long cycle scheduling, dispatch and mobile execution.
  • Collect form digital data in remote locations even without an Internet connection.
  • Capture photos with annotations / drawings, time stamped and Geotagged for auditing.

 

Automate your entire leak process

  • Pre-configured digital workflow integrated with CIS, EAM.
  • Integrated with ESRI ArcsGIS for online & offline access.
  • Customer and executive digital notifications.

Outage maps

  • Outage reporting from mobile, social media with website geotagged pictures
  • Subscribe to outage subscriptions integrated with your CIS system.
  • Integrated with ESRI ArcsGIS, WeatherWorks and AccuWeather.
  • Track real-time crew updates integrated with KloudGin Field Service Management Suite.

Configure notifications to send emails, sms, or voicemail

  • Keep executives informed of incidents requiring action.
  • Alert critical customers impacted by a shutdown (e.g. hospital, school, medical facility, daycare).
  • Notify appropriate personnel of field crew accidents or other incidents.

The field crews quickly adapted to the KloudGin native mobility app. They had instant access to customer work orders, service history and GIS data. We are happy to see KloudGin play a pivotal role in MGE’s Enterprise Forward Transformation Partnership, alongside some other terrific partners.

Shannon Paulsen-Thompson

Program Director | Madison Gas and Electric

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We wanted to provide a one-stop digital marketplace for our member’s and make it as seamless and easy as possible. We are not looking to simply transform the business but also transform the customer experience and nurture the relationship our members have with their customers.

Chris Howell

Director – Finance | The Municipal Gas Authority Of Georgia

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Field Service Suite
Asset Management Suite
Connected Customer
Connected Contractor
Beyond the Meter Revenue Models
GIS ESRI ArcGIS Integration
KloudPlatform and Product Extensions

Field Service Suite

Coordinate operations in real-time, manage your entire workforce and improve job efficiencies to better serve your customer’s needs.
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Asset Management Suite

Maximize the utility of your assets, optimize maintenance processes and asset allocation to increase your returns on investment.
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Connected Customer

Allow customers to book and change appointments, track field crew location in real-time on a map, and sign digitally. Their satisfaction goes up, your call volume goes down.
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Connected Contractor

Simplify subcontractor management with a self-serve portal for contractual and compliance information.
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Beyond the Meter Revenue Models

Grow revenue with innovative products and services. Automate shopping, installation and service with Shopify and seamless integration with existing infrastructure and resources.
Read More

GIS ESRI ArcGIS Integration

Display and publish ESRI maps service data to planners, schedulers, dispatchers, mobile crews and more with integrated mapping technology.
Read More

KloudPlatform and Product Extensions

Solutions for extensibility, no/low code development and integrations for digital business applications.
Read More

Ready for more?

Our solution experts are here to help.

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