Customer Service Lead Line ID

Customer Service Line Lead Identification

Lead Pipe Identification mitigates the risk of lead exposure in drinking water. The Environmental Protection Agency established the Lead and Copper rule to reduce the amount of lead in new pipe, fitting, and fixtures in existing infrastructure. Utilities must implement programs to identify and replace lead pipes through evaluating age of infrastructure, water sampling and interactions with customers. These programs empower customers to identify lead fittings and fixtures inside their homes with programs to help replace plumbing. KloudGin’s Connected Customer helps utilities contact and track interactions with customers to inspect, photograph, and submit findings. Our Asset Management Suite supports large-scale service replacement project planning, tracking and completion, including contractor interaction and support.