Legacy EAM platforms were designed before cloud computing, mobile workforces, and digital customer engagement became standard. They are general enterprise systems adapted for utilities, while KloudGin was purpose-built for utilities from the outset. Legacy customers spend 34% more on customization, face fragile integrations, complex upgrades, and the risk of solution sunset. KloudGin operates on a single multi-tenant version for all customers, with no customization debt, version lock-in, or sunset risk.