IFS is a general enterprise platform serving multiple industries, while KloudGin focuses exclusively on utilities and the public sector. That specialization shows up in features like vertical and linear asset support, regulatory accounting, mutual aid coordination, storm response workflows, native Esri Utility Network integration, and a community-built solution library that includes Connected Customer, Connected Contractor, Emergency Response Coordination, Gas Leak Survey, and Vegetation Management. The Customer Advisory Board consists of utility customers addressing utility-specific challenges — not competing industry priorities.