Field Operations Technology: Challenge or Solution?

June 21, 2022

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Whether you’re an equipment dealer, telecommunications carrier, manufacturer, utility, or facilities-based operations organizations, chances are your business is not run as optimally as leadership would like. High performing companies adapt to gain operational efficiency and improved performance, and embracing new technology is key to optimization. By leveraging big data and machine learning, firms can digitize, modernize, and streamline their operations. As a result, they experience improved workflow, safety, performance, customer experience, and ultimately, profitability.

When it comes to optimization, technology can be both the challenge and the solution. One of the most significant challenges leveraging technology in the Enterprise Asset & Field Service Management processes is gaining user adoption. 

Enterprise applications often don’t provide an easy and intuitive user experience. Many users find it difficult to effectively navigate these complex software applications. Training becomes an ongoing burden as employees leave or retire, and the full potential of the solution is never achieved due to low adoption and use. An intuitive platform, which is equally accessible to both tech-savvy and novice-users alike, will make for a smoother transition to new technology.

Another challenge is Big Data. It’s a hot topic, but it can only serve you if you understand how to use it to your benefit. Many of today’s Artificial Intelligence (AI) predictive models are standalone solutions. An integrated system can provide insights you need. 

With true, incorporated AI and Machine Learning (ML) technologies and integrated reporting, you can put Big Data to work. Kloudgin helps companies become more proactive and competitive by automating current manual processes, providing predictive insights to prevent downtime which improves profitability.

KloudGin provides a single solution for both Enterprise Asset & Field Service Management that helps you take control of your operations from the palm of your hand. Management can make informed data-driven decisions, pulling and analyzing data from multiple sources based on cross-functional insights. This makes it easy to find the “aha moments,” and lets Big Data work for you.

No matter your field operations needs, KloudGin has the solution to help you more effectively schedule and dispatch, manage, utilize, and maintain both assets and human resources to lower operating costs, improve efficiency, and optimize business outcomes.

Make Enterprise Asset & Field Service Management work for you

When your business is optimized and your field workforce management and mobile applications are integrated, operations can be more productive, resulting in streamlined workflows. These results achieve greater customer and employee satisfaction and an improved bottom line. All it takes is a unified workforce management platform to enable engagement of this magnitude. 

Contact us to learn more.

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About the Author

Vikram Takru

Vikram Takru is CEO of KloudGin, Inc. He co-founded KloudGin with the vision of creating transformative field service and asset management technology that eliminates silos, connects people, process and technology, and creates access to information where and when it is needed. He is committed to delivering solutions that work for field crews in the toughest conditions.

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