KloudGin
INNOVATE UTILITYCX 2027

Discover the Future of Work
and Asset Management at
IUCX 2027

DATES
April 26–29, 2027
LOCATION
Charlotte, NC

Join KloudGin at IUCX 2027 and discover how we’ve helped leading utilities achieve transformational results, including:

40%
faster service resolution
30%
higher customer satisfaction
98%
asset reliability
95%
first-time fix rates
Utility field worker with tablet near transmission towers at dusk
MEET OUR TEAM
Book time with our team at IUCX 2027
Meeting scheduling opens soon
Proactive Customer Communication

Keep customers informed with accurate arrival windows, real-time status updates, and visual confirmation of completed work.

Intelligent Scheduling & Dispatch

Replace manual dispatch with automated scheduling that puts the right crew at the right job — and keeps appointments on time.

Connected Meter-to-Cash

Integrate field execution directly with your CIS so service orders, meter work, and billing stay in sync.

field worker in trench with tablet

Best-in-class work and asset management solutions built specifically for utilities

As the only mobile-first, cloud-native work and asset management solution purpose-built for utilities, we are proud partners of industry leaders including Louisville Water Company, Madison Gas & Electric, Arizona Public Service, Veolia North America, CalWater, Citizens Energy Group, and many others.

UTILITY CUSTOMER EXPERIENCE

Gain the advantage of a utility‑specialized solution

Built on deep industry expertise, KloudGin has a track record of helping our partners successfully address the many challenges facing utilities today.

Operational Reliability and Resilience

Strengthen the safety and reliability of your assets in the face of increasing crises, including unprecedented weather events and other disasters.

A Changing Mobile Workforce

As the current field workforce ages out, ensure tribal knowledge is captured and made accessible to all workers via real-time access to critical data and insights and other essential operational knowledge - helping teams work smarter, faster, and safer.

Evolving Asset Networks

Seamlessly manage today’s diverse mix of linear, vertical, and customer-owned assets across the complete asset lifecycle, with a single source for 100% of asset data.

Growing Customer Expectations

Meet and exceed customer service expectations by transforming field operations and delivering real-time service visibility and transparent communication via dedicated customer portals.

Increasing Regulatory Pressure

Stay on top of the rapidly evolving regulatory landscape and easily maintain compliance through efficient inspection management, automated reporting, and clear audit trails.

Enabling more resilient, efficient, and customer-centric utility operations

utility customer
95%+
CUSTOMER SATISFACTION

Real-time service updates and automated communications help achieve 95%+ satisfaction scores while substantially reducing call volume.

35%
WORKFORCE EFFICIENCY

Our mobile platform delivers critical data and insights to field crews, significantly cutting training time and increasing first-time fix rates by 35%.

35%
NETWORK RESILIENCE

KloudGin Asset Management helps reduce outage response times by 35% while improving preventive maintenance effectiveness.

20%
ASSET RELIABILITY

Our unified system optimizes diverse assets across your infrastructure to reduce maintenance costs by 20%.

50%
REGULATORY COMPLIANCE

Streamlined inspection workflows and audit trails cut compliance administration time by 50%.

hands holding tablet near transmission tower

Building the Utilities of Tomorrow, Together

As the industry's only mobile-native, cloud-based work and asset management solution built specifically for utilities, we are proud partners of award-winning innovators in work and asset management, including Madison Gas & Electric, Arizona Public Service, Veolia North America, Citizens Energy Group, and many other industry leaders.

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