In today’s utility and public sector operations, one truth is undeniable: location drives every decision. Where assets are, where crews are deployed, where outages occur – these aren’t just dots on a map. They determine how quickly you can respond, how safely your teams can work, and how reliably you can serve your customers.
That’s why KloudGin’s new Esri Gold Partner status is more than a recognition for us – it’s a commitment to you. This achievement represents faster innovation, lower cost and complexity, and stronger operations when it matters most.
Gold status is reserved for a select group of companies that demonstrate deep technical alignment with Esri. For our customers, this means:
Faster innovation: As a Gold Partner, KloudGin now has a dedicated Esri Technical Advisor and priority access to Esri resources. That accelerates how quickly new capabilities reach our customers, reducing downtime and bringing innovation into your hands faster.
Lower cost and complexity: Because KloudGin embeds Esri’s GIS directly into our platform, you don’t need expensive, fragile integrations or duplicate licenses. Everything you need is available in one unified system, eliminating unnecessary overhead and simplifying IT management.
Operational strength when it matters most: Whether you’re planning maintenance, managing construction projects, or responding to outages, GIS integration transforms static maps into dynamic, real-time intelligence. Dispatchers know where every crew and asset is located. Crews in the field have mobile access to the latest data, even offline. Leaders see the full picture of operations as events unfold, enabling faster, safer, more confident decisions.
Our customers have told us how disjointed systems slowed their operations down. In one electric utility’s emergency response room, live location maps, scheduling systems, and field instructions were all previously handled separately. By the time crews received their directions, conditions had already shifted. The data wasn’t missing – it was simply trapped in systems that couldn’t keep up. That’s exactly the problem our Esri partnership is designed to solve.
Our collaboration with Esri reflects KloudGin’s broader philosophy: build ecosystems, not isolated tools. By unifying best-in-class technologies in a cloud-native, mobile-first platform, we give utilities and public sector organizations the ability to respond faster, operate smarter, and plan for the future with confidence.
As infrastructure ages, storms intensify, and customer expectations rise, real-time location intelligence isn’t a luxury – it’s a necessity. Esri Gold Partner status is more than a designation for KloudGin. It’s a commitment that we will continue to deliver the innovation, reliability, and intelligence your teams need to respond faster, operate smarter, and serve your communities better.
About the Author
Vikram Takru serves as Chief Executive Officer of KloudGin, where he leads the company’s strategic direction and growth initiatives. A seasoned technology executive with over two decades of industry experience, Vikram has established himself as a visionary in field service and asset management solutions.
Under his leadership, KloudGin has developed the utility industry’s only cloud-native, mobile-first combined field service and asset management platform. This innovative solution eliminates operational silos and delivers critical information to field crews when and where they need it most.
Before founding KloudGin, Vikram successfully built and led Frontline Consulting Services (FCS), scaling the company to 500+ employees and more than $40 million in revenue in under four years, culminating in a successful acquisition by TEKSystems. Earlier in his career, he held the position of Senior Director of R&D at Oracle.
Vikram’s deep industry knowledge and commitment to technological innovation continue to drive KloudGin’s mission to transform field operations and asset management for utilities through connected, cloud-based solutions.