Customer Advisory Board & User Conference

KloudConnect 2027

March 17-18, 2027 | Phoenix, AZ

Hosted by

KloudConnect brings together utility leaders, technology innovators, and strategic partners working together as part of the KloudGin community to shape what’s next for utility operations. Join leaders from across the KloudGin network to collaborate, share insights, and shape the future of our products and industry.

Direct Product Influence

Ensure KloudGin's development priorities align with your operational needs, maximizing existing technology investments and reducing future customization costs

Immediate Implementation Value

Gain actionable insights from fellow utility leaders with proven strategies to improve efficiency and reduce operational costs

Strategic Vendor Partnership

Strengthen your KloudGin network relationships through direct governance, making sure your priorities shape product direction

Network Development

Build lasting relationships with fellow utility innovators for ongoing knowledge sharing and potential cost-saving partnerships

Pre-Register for KloudConnect

Agenda

Customer Advisory Board

President’s Welcome 8:00 - 8:45 AM

CAB Attendee Introductions 8:45 - 9:00 AM

Product Roadmap 9:00 - 9:45 AM

Product Highlight Demonstration 9:45 - 10:00 AM

Break 10:00 - 10:15 AM

Strategic Enhancement Overview 10:15 -11:45 AM

Enhancement Voting 10:45 - 12:00 PM

Lunch 12:00 - 1:00 PM

Agenda

User Group

Customer Spotlight - Pasadena 1:00 - 1:30 PM

Customer Track 1:30 - 2:00 PM

Customer Track 2:00 - 2:30 PM

Customer Track 2:30 - 3:00 PM

Break 3:00 - 3:15 PM

Customer Awards / Roundtable 3:15 - 4:00 PM

Top Reasons to Attend KloudConnect 2027

Drive Customer-Led Innovation

Help shape KloudGin’s strategic direction through governance that ensures solutions reflect real-world needs.

Shape Product Development

Collaborate with product leaders to prioritize features and deliver enhancements that benefit the entire user community.

Build Peer Validation Networks

Collaborate with product leaders to prioritize features and deliver enhancements that benefit the entire user community.

Guide the Strategic Roadmap

Contribute to roadmap planning sessions to help focus innovations on your most critical challenges and priorities.

Develop Cross-Industry Solutions

Collaborate across utility sectors to create scalable solutions that deliver lasting value throughout the KloudGin network.

Exchange Proven Best Practices

Share and learn proven strategies and success stories that drive measurable results.

KloudConnect 2026 Highlights

Thank you to all of our customers, partners and friends of the KloudGin network who joined us for KloudConnect 2026 in Tampa. Watch the highlights from this year’s event:

Event Venue

Arizona Public Service Headquarters
400 N 5th St
Phoenix, AZ 85004