KloudGin's AssetIQ Atlas
The AI-powered field agent for the utility workforce
A connected ecosystem delivering real-time technician intelligence and support
AIQ Atlas is an AI-powered field assistant integrated into KloudGin’s cloud-native, mobile-first platform, turning devices into a connected network of dedicated field agents that significantly improve workforce performance and boost safety at every stage of the technician workflow.
With AIQ Atlas, every worker – including sub-contractors and mutual aid partners – has access to better and more comprehensive information right at their fingertips. It reduces administrative burdens, prevents information gaps, and ensures accurate compliance records, enabling technicians to complete an average of 15-30 additional minutes of work each day.Â
Delivering value for award-winning utilities across the country
AIQ Atlas’ connected ecosystem fundamentally transforms utility field operations, resulting in faster response times, higher first-time fix rates, improved customer satisfaction, and more efficient utilization of specialized technical talent.
At every stage, KloudGin AIQ Atlas delivers measurable value: 70% faster information discovery, 80% reduction in administrative tasks, 50% improved decision support, and a 30% boost in overall workforce productivity – all by making the field worker’s job easier and better.
By equipping each field worker with AIQ Atlas, you can not only boost individual productivity but improve your entire operation’s performance trajectory. AIQ Atlas doesn’t just streamline processes; it maximizes your effectivness in the field, enabling your organization to handle more service calls, respond faster to emergencies, and deliver exceptional customer experiences.
Atlas AIQ: Built by field workers, for field workers
- Unified Cloud-Native Platform
- Multi-Modal Data Entry Flexibility
- Enhanced Worker Safety
- Improved Data Quality & Accessibility
- Streamlined, Mobile-Native Processes
- Bidirectional Information Flow
- Contextual Intelligence Delivery
- Integrated Analytics
By connecting all devices – smartphones, tablets, and computers – on a single cloud platform, critical information synchronizes instantly across the entire system. This ensures technicians and back office teams work from the same up-to-date information, regardless of their device or location.
Field technicians can input data through their preferred method – typing on a tablet, dictating voice notes while their hands are occupied, or capturing photos of equipment conditions – which flows immediately into the central system without the need for manual transfers or duplicate entries.
Real-time hazard alerts, hands-free system interaction, equipment status updates, and site specific and weather warnings reach technicians instantly, helping keep workers safe in all conditions.
Structured data collection with built-in validation reduces errors while ensuring comprehensive documentation. Information collected by one field worker via Atlas becomes immediately available to all team members across the organization, eliminating knowledge silos and redundant efforts.
Purpose-built mobile workflows replace cumbersome, time-consuming paper processes and desktop-first applications. Technicians can complete entire service calls— from initial diagnosis to final customer sign-off – through intuitive mobile interfaces designed for field conditions.
Critical data flows seamlessly in both directions: field observations inform system-wide operations, while organizational knowledge reaches technicians precisely when needed. Dispatch teams can easily update priorities and assignments in real-time as conditions change.
AIQ Atlas delivers relevant information based on the technician’s current task, location, and equipment context without requiring extensive searching or interrupting workflow.
Patterns identified across thousands of field operations generate valuable insights, helping organizations source and assign the right skills and equipment to where they are needed; helping prevent failures before they occur; and optimizing resource allocation across the utility’s service territory.
Holistically support every function of your organization
Connected, Empowered Workforce
Real-Time Decision Support
Streamlined User Experience
Seamless Collaboration
Strengthened Asset Reliability
Continuous Improvement
Data-Driven Culture
Increased User Adoption
Best-in-class solutions to connect and unify your entire organization
A flexible, extensible and composable technology platform that enables organizations to combine best practice solutions for work, asset and construction management. With KloudGin Core, organizations are empowered with the ability to tailor-fit their solutions to their specific goals, requirements, and workforce.
A comprehensive solution that delivers critical asset information and insights to improve asset reliability, lower operating costs and boost operational output for both your linear and vertical assets.
An AI-powered workforce enablement solution built for the needs of today’s mobile field crews. Quickly provide every field worker with a complete and connected view of assets, operations, and activities, whenever and wherever they are.
Building the utilities of the future, together
“In my 30 years’ experience, I’ve been looking for a single solution that combines vertical and linear asset management with mobile workforce management – and found it with KloudGin.”
“KloudGin’s architecture allows us to integrate with our on-premise systems and with our cloud applications, providing the foundation for a great customer experience.”
“MGE has already seen great efficiencies both from the field crews and back-office staff by using KloudGin’s cloud-native field service tool, so it was natural for us to take this next step to realize additional benefits of our unified approach.”
KloudGin also helps increase our operational efficiency, so it truly enables us to provide higher levels of quality, service, and value.
“Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry.”