AssetIQ Atlas: An embedded, AI-native field agent for the utility workforce
AIQ Atlas is an AI-native field agent integrated into KloudGin’s cloud-native, mobile-first platform, transforming devices into a connected network of dedicated field agents that significantly improve workforce performance and boost safety at every stage of the technician workflow.
With AIQ Atlas, every worker – including sub-contractors and mutual aid partners – has access to better and more comprehensive information right at their fingertips. It reduces administrative burdens, prevents information gaps, and ensures accurate compliance records, enabling technicians to complete an average of 15-30 additional minutes of work each day.
Real-time, AI-native support that helps field crews work better, faster, and safer.
AssetIQ (AIQ) empowers the mobile field workforce with access to critical data and information when and where they need it, enabling them to collaborate more effectively across their organization. As an AI-native assistant, AIQ instantly delivers actionable insights and bolsters efficiency by helping workers easily access and update information in real-time in the field. The result is workers who are safer, more productive and deliver higher-quality work.
Key features
- Smart Asset Lifecycle Analysis
- Intelligent Troubleshooting & Diagnostics
- Comprehensive Knowledge Management
- Improved Safety & Compliance
- Streamlined Work Order Management
Track and analyze equipment performance with AIQ’s data-driven insights. Predictive analytics and proactive asset alerts help inform decisions regarding asset health, maintenance and replacement and help improve asset reliability over time.
Guide workers through complex repairs, while providing easy access to technical documentation, historical records, and relevant data in the field. AIQ’s enhanced equipment data analysis facilitates faster problem identification and resolution, reducing errors and improving first-time fix rates.
Centralize operational best practices and historical work knowledge, creating a searchable repository that field crews can quickly access and efficiently navigate with AIQ for relevant solutions and documentation. Asset-specific knowledge and troubleshooting support enables crews to tackle challenges with agility.
Provide an AI-driven safety net with location and task-specific safety reminders sent to workers in safety-critical roles via AIQ. Automated safety procedure verification supports organizational compliance and generates any required compliance documentation right on the job.
Enhance work efficiency and accuracy and accelerate work order completion with step-by-step work instructions integrated with an asset’s history. Field crews can also auto-generate pre- and post-work briefings via AIQ.
Holistically support every function of your organization
Connected, Empowered Workforce
Real-Time Decision Support
Streamlined User Experience
Seamless Collaboration
Strengthened Asset Reliability
Continuous Improvement
Data-Driven Culture
Increased User Adoption
Best-in-class solutions to connect and unify your entire organization
A purpose-built construction management solution that seamlessly transitions projects from design through operational handoff, eliminating the costly gaps that create maintenance visibility delays while ensuring complete engineering specifications flow into ongoing operations.
A comprehensive solution that delivers critical asset information and insights to improve asset reliability, lower operating costs and boost operational output for both your linear and vertical assets.
An AI-native workforce enablement solution built for the needs of today’s mobile field crews. Quickly provide every field worker with a complete and connected view of assets, operations, and activities, whenever and wherever they are.
Building the utilities and public sector of the future, together
“The experience working with KloudGin on this development has been very collaborative, and has resulted in an extremely stable and supportable SAP integration solution that has the flexibility and options to tailor a customer’s needs.”
“As a city, you would like to think that everything works smoothly, but in reality we were a bunch of silos working independently. One of the things KloudGin has brought forth is that we need to have more interconnectivity and to be able to look at each other’s information. Our project grew – when we started off, it was going to be a utilities project, maybe streets. Since then, almost every type of field operating department within the city will be on KloudGin.”
“All I heard was how much KloudGin really caters to their customers, and that’s what helped us to make our decision – it’s what we kept hearing from every customer that we talked to.”
“KloudGin’s focus on eliminating the technology burden that forces field crews to navigate multiple disconnected systems highlights how mobile-first, cloud-native platforms enhance workforce productivity. By enabling utilities to coordinate all work types, work groups, and asset classes through unified cloud-based interfaces, the approach illustrates how modern mobile-native SaaS architectures unlock operational agility required to meet evolving customer expectations while building resilient infrastructure foundations.”
“KloudGin’s integrated EAM and FSM platform demonstrates how cloud-native, multi-tenant SaaS architectures can transform utility operations by addressing the fundamental disconnect between asset management and field service operations. Building from their position as a Leader in the IDC MarketScape for Worldwide Field Service Management Solutions for the utilities industry, the company’s ability to unify long-cycle asset maintenance with short-cycle customer service activities through mobile-first design reflects the technological evolution necessary for modern utility workforce management.”
“KloudGin has been really adaptable, so we’ve been able to have a single source of truth for our inspection data. We’ve been able to streamline our process workflows, improve visibility and collaboration, and better serve both our teams and our customers. They’ve been really helpful through all of our implementations. We are excited to continue to build on this foundation and support a more connected and responsive utility.”