Construction Work Management
Streamline the management of complex construction projects with best-in-class solutions built on utility industry expertise
Transforming every aspect of construction work management
Organizations undertaking complex construction projects face growing pressure to improve efficiency while maintaining strict compliance and asset management standards. Traditional construction management solutions force organizations to manage multiple disconnected systems, struggle with inefficient field operations, and risk regulatory compliance issues.
KloudGin’s best-in-class, cloud-native platform delivers the industry’s most advanced construction management platform, providing a single solution that seamlessly connects your field work operations and asset management. Our flexible, highly configurable platform has been developed for the utility industry, with specialized features including built-in utility compliance capabilities and industry-leading GIS integration.
Connect people and processes across all phases of construction work management
Purpose-built mobile interface for field crews
Intuitive, mobile-native platform designed to empower utility field workers with real-time access to construction data, operational insights, and collaboration tools.
Optimized for every stage of the construction-to-operations lifecycle
Facilitate collaboration between all construction project stakeholders with efficient communication and data sharing functionalities.
Accelerated time-to-value
Gain rapid deployment through configuration with pre-built utility system integrations that make implementation quick, low risk, and less expensive.
Future proof your organization
Consolidated Construction Designs
Ensure construction managers and teams adhere to design specifications with centralized document management.
Automated Asset Data Capture
Improves accuracy, reduces manual errors, and improves the speed of data entry.
Built-in GIS As-Built Process
Gain immediate visibility into project progress through real-time data captured in the field.
Centralized Inspection Records
Consolidate inspection results in a central location for easy access and analysis.
Integrated GIS Mapping
Integrated GIS, specifically optimized for utilities, provides precise spatial insights and enhances operational planning.
Robust Financial Management
Enhanced project financial control supports more accurate oversight and budget management.
Construction work management capabilities
- Core Configuration Dashboards
- Project Planning & Execution
- Field Operations & Asset Management
Usage Codes & Regulatory Accounts
Streamlines regulatory accounting compliance while maintaining proper separation of duties between engineering and accounting teams.
Overhead Management
Delivers sophisticated cost allocation capabilities that improve financial accuracy and regulatory compliance.
Compatible Units (CU) Management
Improves how utilities manage construction estimating templates and asset specifications.
Work Design Management
Enhances design process efficiency and cost control.
In Progress Design
Improves how utilities handle complex construction projects and change orders.
Project Management
Delivers comprehensive project control and resource management.
Construction Locations
Improves asset location management and service point handling.
Pre-Planning Tools
Enhances project planning and resource management.
Construction Work Orders
Streamlines field execution and asset documentation.
Reconciliation Management
Ensures financial accuracy and regulatory compliance.
Best-in-class solutions to connect and unify your entire organization
A flexible, extensible and composable technology platform that enables organizations to combine best practice solutions for work, asset and construction management. With KloudGin Core, organizations are empowered with the ability to tailor-fit their solutions to their specific goals, requirements, and workforce.
A comprehensive solution that delivers critical asset information and insights to improve asset reliability, lower operating costs and boost operational output for both your linear and vertical assets.
An AI-powered workforce enablement solution built for the needs of today’s mobile field crews. Quickly provide every field worker with a complete and connected view of assets, operations, and activities, whenever and wherever they are.
Specialized utility & essential services solutions
FAQs
One of the exciting yet challenging aspects of successful Field Service Management is that every company and industry has unique needs and specifications when defining FSM, so it is important to have a highly flexible platform.
Traditional field services that have led to the creation of modern FSM solutions were carried out by utility, HVAC, water, and telecommunication industry professionals. These industries have historically dispatched technicians or other staff members to remote locations, such as businesses and residences. Work would either be completed at these locations, meters would be read, or tasks would be accomplished remotely.
Many of these duties involve accurate asset and equipment tracking and maintenance. Much of field service is customer-facing, and since work is performed remotely, mobile workforce management is a keystone of FSM.
Meeting Customer Expectations: Customers have high expectations for service today. Utility customers expect service without disruption, and customers getting services done at their homes want to know when and what to expect from onsite workers. Fast, efficient solutions are required.
Inefficient Manual Dispatch: Manually dispatching field workers causes inherent inefficiencies and is time-consuming. Errors and underutilized employees and assets often occur.
Sales Generation: Services are a vital driver of sales. FSM can help improve customer satisfaction and increase sales of related services.
Employee Management: Managers struggle to monitor and communicate with field employees
Safety: The safety of mobile employees at remote sites or on the road is vital.
Outdated Data and Analytics Technology: Antiquated data collection methods and underutilized or nonexistent analytics decrease efficiency and inhibit potential growth.
High Costs: Fluctuating fuel, raw materials, equipment, and other costs can be difficult and expensive to monitor and minimize.
Unused or Underutilized Assets: Even when not used, industrial equipment is expensive to maintain. Many companies don’t even have a record of their complete asset inventory.
Unpredictability: Juggling customer service, mobile workforce management, and operation optimization is a considerable challenge and makes standardization difficult.
Pen and paper data collection and record-keeping was once the best method for monitoring and optimizing field services. However, with the increased demand for field services across industries, managers and decision-makers seek more modern solutions. Even with digital technology, data becomes siloed and difficult or impossible to access and utilize without the correct technology.
Field Service Management software incorporates artificial intelligence and machine learning technology to remove data silos and integrate data into a single platform that can automate and optimize field service tasks across the entire workforce, regardless of proximity to company headquarters. FSM software connects employees and managers to vital, up-to-date information and data. A mobile workforce optimized through an integrated FSM solution increases overall efficiency and customer service, leading to improved practices and business growth.
With smartphones, tablets, and laptops, mobile workforce management is easier to implement than ever before. When technicians have instant access to data through their mobile devices, field services are improved through instant access to company data like service history, customer information, and real-time updates—leading to increased customer loyalty, satisfaction, and sales.
AI-enabled technology can automate route scheduling, optimization, and technician selection based on customer needs. This can make dispatch instantaneous upon work order submission and ensures that the closest and most qualified professional is connected to the correct customer. Increased dispatch efficiency and route optimization save labor, time, and money and are invaluable perks of FSM software.
Field Service Management software should be cloud-based and tailored to integrate with your existing systems. FSM software must be accessible at any time and location for real-time data updates.
For example, KloudGin’s Field Service Suite enables mobile scheduling and management of all work streams. It incorporates work orders, resources, vehicles, communications, customers, and collaboration into a single configurable business process.
Leveraging automation and machine learning, KloudGin’s Field Service Suite optimizes field service jobs’ prioritization, scheduling, routing, and completion.
While advanced field service management solutions like KloudGin’s Field Service Suite combine mobile workforce management capability into field service management software, not every business involved in field services may benefit from this technology. Some smaller companies would be better suited for an independent mobile workforce management or basic scheduling solution. These solutions focus on employee-management relations and communication; primarily basic scheduling and productivity.
Field Service Management combines mobile workforce management’s improved communication abilities with optimizing billing, work order instructions, manuals and capturing real time field data, along with asset and equipment management, maintenance, and visibility, ensuring quick repairs or procurement whenever necessary. FSM software helps coordinate better deployment and management of your field workers and equipment.
Building the utilities of the future, together
“In my 30 years’ experience, I’ve been looking for a single solution that combines vertical and linear asset management with mobile workforce management – and found it with KloudGin.”
“KloudGin’s architecture allows us to integrate with our on-premise systems and with our cloud applications, providing the foundation for a great customer experience.”
“MGE has already seen great efficiencies both from the field crews and back-office staff by using KloudGin’s cloud-native field service tool, so it was natural for us to take this next step to realize additional benefits of our unified approach.”
KloudGin also helps increase our operational efficiency, so it truly enables us to provide higher levels of quality, service, and value.
“Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry.”