Connect, support and empower every worker across your organization
Driving the future of workforce enablement
Engage and support your entire workforce with a mobile-native platform that centralizes processes and data; provides real-time visibility into work in the field; and strengthens worker autonomy and decision making with better information and AI-powered support tools.Â
With KloudGin, organizations gain better visibility, data capture, and real-time connectivity across all workers and assets, no matter what type or location. This real time flow of information enables stronger decision-making, drives efficiency, and helps companies deliver an exceptional customer service experience.
Equip your workforce to boost productivity, efficiency, safety and compliance
Complete Mobile Workforce Empowerment
Empower your field technicians with a mobile platform that enables real-time communication, access to essential data and information, and embedded GIS functionalities for increased efficiency. Dispatchers and schedulers can ensure they have the right employees and contractors for the job by effectively tracking technician skills and qualifications.
AI-Powered Decision Support
Embedded AI copilots equip your workforce with real-time, actionable insights, improving productivity, efficiency, and overall performance
Improved Safety & Compliance
Promote a safe work environment for field technicians with centralized safety protocols and compliance management features. Easily track compliance and maintain records for regulatory and auditing purposes.
End-to-end Configurable Workflows
Customizable, customer-defined workflows span multiple organizations and subsidiaries, enhancing collaboration, reducing errors, and improving efficiency and consistency throughout the service process.
Automated Scheduling & Dispatch
Optimize technician schedules and dispatch them to the right job at the right time with real-time availability tracking and route optimization tools, powered by KloudGin’s unified scheduling engine.
Best-in-Class Modern User Experience
Our intuitive, mobile-first design incorporates speech recognition, image capture and comparison, and GIS interactivity, empowering your workforce and increasing productivity.
Purpose-built for future-focused organizations
Intelligent Scheduling
Create technician schedules using automated tools that take into account skills, availability, and location.
Real-Time Dispatching
Enable rapid response to service requests by dispatching the closest qualified technician in real-time.
Simplified Route Optimization
Enable dispatches to plan efficient routes that minimize travel time and fuel consumption for your mobile workforce.
Workforce Database
Maintain a comprehensive database of technician skills and qualifications to ensure the right employee or contractor is assigned to each job.
Organizational Knowledge Sharing
Facilitate knowledge sharing among technicians through mobile platforms for increased efficiency and problem-solving capabilities.
The information your workforce needs, when they need it
Technician Availability
Ensure real-time visibility into technician availability to help optimize scheduling.
GIS Map Locations
Leverage GIS mapping to visualize job locations and optimize technician routes.
Live Asset Data
Provide technicians with crucial asset information to facilitate efficient work completion.
Work Instructions
Ensure standardization and consistency of work with clear and comprehensive instructions accessible on a mobile application.
Real-Time Updates
Enable real-time communication and data sharing between field technicians and back office teams.Â
Optimize every stage of your work and asset lifecycle
Specialized utility & essential services solutions
Best-in-class solutions to connect and unify your entire organization
A flexible, extensible and composable technology platform that enables organizations to combine best practice solutions for work, asset and construction management. With KloudGin Core, organizations are empowered with the ability to tailor-fit their solutions to their specific goals, requirements, and workforce.
A comprehensive solution that delivers critical asset information and insights to improve asset reliability, lower operating costs and boost operational output for both your linear and vertical assets.
An AI-powered workforce enablement solution built for the needs of today’s mobile field crews. Quickly provide every field worker with a complete and connected view of assets, operations, and activities, whenever and wherever they are.
Building the utilities of the future, together
“In my 30 years’ experience, I’ve been looking for a single solution that combines vertical and linear asset management with mobile workforce management – and found it with KloudGin.”
“KloudGin’s architecture allows us to integrate with our on-premise systems and with our cloud applications, providing the foundation for a great customer experience.”
“MGE has already seen great efficiencies both from the field crews and back-office staff by using KloudGin’s cloud-native field service tool, so it was natural for us to take this next step to realize additional benefits of our unified approach.”
KloudGin also helps increase our operational efficiency, so it truly enables us to provide higher levels of quality, service, and value.
“Digital transformation is helping us maximize our scheduling, asset reliability and uptime, reduce capital and operational expenditures, extend asset life, reduce unplanned downtime and provide superior customer service – all without increasing operational, safety or environmental risks. KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry.”