KloudGin Announce Customer and Partner Excellence Awards Winners

January 23, 2019


SUNNYVALE, Calif.–(BUSINESS WIRE)–Today, KloudGin, an AI-based, intelligent field service, asset, and inventory management solution which runs on AWS for the modern connected business, announced the winners of its 2018 annual KloudGin Customer and Partner Excellence Awards. The awards recognize outstanding customer achievements across all KloudGin solution lines in categories including Industry Disruptor Award, Digital Transformation Award and Partner Innovation Award.

“Congratulations to all of this year’s Customer and Partner Excellence Award winners,” says Vikram Takru, Founder & CEO at KloudGin. “I cannot describe the joy we have in recognizing the best class of leaders who continue to innovate their business, deliver incredible customer experience, and improve operational efficiency and safety. We’re excited to be helping companies in their digital innovation and transformation journey and will continue to build on our modern flexible SaaS solutions.”

Industry Disruptor Award: This award recognizes customers who have challenged the status quo within the industry.

  • Winner: California Water Service Group (NYSE:CWT) is the third-largest publicly traded water utility in the United States, dedicated to being the leading provider of high-quality water and wastewater services and serving about two million people through four subsidiaries: California Water Service (Cal Water), Hawaii Water Service, New Mexico Water Service, and Washington Water Service. Cal Water partnered with KloudGin to develop and implement an industry-leading mobile platform to improve the overall customer experience, employee safety, and operational efficiency by digitizing and consolidating work orders from various enterprise applications into a single system. By taking advantage of the latest technologies including machine learning and cloud computing, Cal Water is able to better schedule and prioritize field activities, reduce time needed to address customer issues, consolidate driving routes, and more to continuously deliver quality, service, and value to its customers.

Digital Transformation Award (Enterprise): This award recognizes customers that have significantly disrupted the market or have transformed it using digital and disruptive technologies and have played ever-greater roles in making companies more lean, agile and intelligent.

  • Winner: Hawaiian Telcom, headquartered in Honolulu, is Hawaii’s technology leader, providing integrated communications, broadband, data center and entertainment solutions for business and residential customers. Hawaiian Telcom implemented KloudGin to digitize capital works execution. This shift from paper has enabled to track and schedule long term capital works projects, record and track schedule revisions, manage risks and jeopardy on schedule and cost, notify downstream work groups at appropriate completions stages and apportion time spent between capital and expenditure for the purposes of costing. This is a game changer that increased operational efficiency and traceability across multiple divisions.

Digital Transformation Award (Mid-market): This award recognizes customers that have significantly disrupted the market or have transformed it, using digital and disruptive technologies and have played ever-greater roles in making companies more lean, agile and intelligent.

  • Winner: Commercial Service Solutions (CSS) and Image Property Services (Image) are a leading facilities maintenance, janitorial, floor care and installation service providers with over 30 years of experience serving commercial environments including: corporate office, manufacturing, hospitality, retail, education, healthcare, convention, and airport facilities. CSS implemented KloudGin for a fully automated & integrated service to cash processes in the cloud. As a result, CSS eliminated paper based processes, and rolled out an innovative mobile solution for non-tech savvy users.

Partner Innovation Award: This award recognizes system Integrators partners who have delivered problem-solving and innovative solutions to customers by leveraging KloudGin SaaS applications and KloudGin Cloud platform. Winners are those who have a proven track record of customer success as well as continued commitment and vision for transforming businesses in partnership with KloudGin.

  • Winner: Ernst & Young was selected for its dedication to advancing its mission to build a better working world. By supporting customers with strategic advisory and system integration services, Ernst & Young is a consistent example of how companies can utilize KloudGin as a ‘Single Face of Work®’ modern platform for both short-cycle and long-cycle work to impact customer success.

About the Author

Vikram Takru

Vikram Takru is CEO of KloudGin, Inc. He co-founded KloudGin with the vision of creating transformative field service and asset management technology that eliminates silos, connects people, process and technology, and creates access to information where and when it is needed. He is committed to delivering solutions that work for field crews in the toughest conditions.

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