Website Name: Water World
Website Link: https://www.waterworld.com/water-utility-management/asset-management/article/14203951/data-driven
In 2018, the utility outlined a seven-year strategic plan to embrace technology to improve the customer experience, focus on new lines of business and regionalization, and expand partnerships on economic development. A core goal was enabling our workforce, which is key to our success. Our employees’ service makes it possible for the region to thrive and for customers to enjoy a quality product that’s second to none. To enable our employees to perform their best, we needed the best technology in place.
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