Customer Advisory Board & User Conference

KloudConnect Sessions 2026

We are thrilled to have you join us for this year’s event. To ensure our agenda aligns with your interests, we invite you to review the proposed session details provided below.

Please submit your rankings for each session based on your interest. Your feedback is essential in helping us curate a dynamic and impactful agenda for 2026. Once your rankings are submitted, you will be able to provide up to 2 additional topics.

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Overview of Construction Work Management

Overview session on how the KloudGin Construction Work Management solution empowers utilities to build smarter—from intelligent design through seamless execution and asset handoff—while maintaining strict financial and regulatory accuracy.

AIQ Overview

Overview of KloudGin AI features which will help streamline workflows and improve resource productivity. These embedded AI tools empower field crews to work smarter and faster—often adding 15–30+ minutes of productive time per day—while reducing administrative burdens by up to 80%, accelerating information access by 70%, and driving overall workforce productivity gains of 30% or more.

Overview of KloudGin Projects & Long Term Scheduling

This session will provide an overview of how to use KloudGin Projects & Long Term Schedules to effectively management both capital and maintenance projects

Overview of the Latest Dispatch Center & Assisted Scheduling features

Highlights of the most recent improvements within Dispatch Center 3.0 and the GIS based scheduling tool known as Assisted Scheduling

Case Management Overview

Learn the latest features within KloudGin Case Management and how to use cases for managing both internal work requests, as well as customer initiated requests

Automating Workflows through Rule Sets

Learn the latest features for Rulesets and how to automate follow up Work Orders or Cases

Connected Customer Overview

Learn how to connect customers to your field work. Connected Customer empowers customers to confirm, reschedule or cancel appointments via two-way SMS, along with track their technicians arrival using live tracking link provided through SMS or Email.