Executive Roundtable Series

Unlocking the Full Potential of Asset Management: Harnessing the Power of Real-Time Field and Asset Data

A conversation with best-selling author and industry expert Doc Palmer

Watch our recent web event with Doc Palmer, a distinguished authority in the field of maintenance management and the author of the seminal work “Maintenance Planning and Scheduling Handbook,” published by McGraw-Hill.

Our insightful discussion covered best practices for utilities and essential services organizations, empowering your teams and improving asset reliability. Learn how a best-in-class, user-centric approach to processes and tools can unlock significant value across asset maintenance and management operations.

The challenge: asset management has failed to deliver on its promise

The root of this issue stems from organizations failing to capture timely and accurate data right at the source – in the field and at the asset location itself. Historically, field teams have been equipped with solutions that hinder rather than help:

Difficult to use

User interfaces that aren’t designed for mobile environments.

Fragmented

A patchwork of systems which lack integration across asset types.

Insufficient data and tools

Incomplete, inaccurate, disconnected and untimely data capture at the source with your distributed asset network and mobile workforce

This leads to the classic “garbage in, garbage out” scenario, where inaccurate or incomplete data results in faulty insights and poor decision-making. The impact of this is far-reaching, causing inefficiencies in planning, scheduling, and maintenance; increasing costs and downtime; and causing organizations to miss opportunities for continuous improvement and asset optimization.

The opportunity: gain a smarter, field-focused approach to data capture that empowers your asset management strategy

Join our discussion with Doc Palmer, best-selling author and asset management expert, as we explore the critical need to capture and utilize the right data at the right time, delivering tangible value for asset management and helping organizations:

Empower your mobile workforce

Streamline workflows, enable seamless data capture and sharing, and provide real-time, data-driven decision support all on a single, user-friendly platform.

Improve asset reliability

Enable seamless management of all asset types - above ground, facility based and linear - across the complete asset lifecycle, with a single source for 100% of asset data.

Optimize onboarding and collaboration

Strengthen employee and subcontractor expertise with instant access to essential information, actionable insights, historical records, and organizational knowledge, equipping them for success in all situations.

Simplify and automate scheduling

Easily manage both short and long cycle work and optimize the prioritization, scheduling, routing, and completion of field service jobs based on real-time asset data.

Drive continuous improvements

Gain a clear, cross-organizational view of your assets and operations, allowing for proactive decision making and improved resource allocation.

Meet Our Speakers

Doc Palmer

Best-Selling Author and Asset Management Expert

Doc Palmer is a renowned expert in maintenance planning and scheduling, with over four decades of industry experience. During his tenure, he successfully overhauled the maintenance planning organization, expanding it across all crafts and stations, which established him as a thought leader in the industry.

Palmer is the author of the highly regarded and best-selling Maintenance Planning and Scheduling Handbook from McGraw Hill, now in its fourth edition, and has directed critical initiatives such as CMMS implementation and preventive maintenance programs. A registered professional engineer and Certified Maintenance and Reliability Professional (CMRP), Palmer currently provides consulting, training, and mentoring internationally, sharing his expertise to drive maintenance planning success globally.

Kimberley Herrala

Director of Industry Solutions, KloudGin

Kimberley’s 20+ year background helping customers with digital transformation includes extensive time in product management and consulting services to public/private utilities as well as private industries to improve their overall asset and work management processes, field service and customer engagement.

Kimberley is passionate about helping customers with their digital transformations and enjoys acting as a conduit between customers and product development. Prior to coming to KloudGin, Kimberly worked at Oracle in product management as well as Veolia North America where she worked closely with water/wastewater and energy projects deploying work and asset management solutions.