Utilities are under pressure to modernize, yet most still rely on fragmented, acquisition-built systems that slow progress instead of enabling it. These legacy enterprise environments create:
Fragile integrations that break with every upgrade.
Customization debt that locks utilities into outdated workflows.
Inconsistent mobile tools that frustrate crews and delay response.
End-of-life risk that turns technology investments into short-term fixes.
The result is rising costs, reduced operational efficiency, and technology that holds utilities back.
KloudGin’s Single Face of Work® platform changes that, by unifying work and asset management across core systems of record – including ERP, CIS, GIS, SCADA/ADMS and more – and extending their value through a cloud-native, extensible architecture.
Utilities running on general purpose enterprise software face the same cycle of system complexity and fragility:
Acquisition-driven portfolios: Disconnected field, asset, and scheduling tools bolted together through middleware, creating fragile integration points and constant upgrade risk.
Customization dependency: Each deployment requires months of configuration and coding just to reach baseline functionality - leading to technical debt that grows with every patch or upgrade.
Limited mobile adoption: Multiple mobile apps with inconsistent workflows and unreliable offline capabilities frustrate field crews and slow response times.
End-of-life uncertainty: Vendors sunset products as portfolios evolve, forcing costly reimplementations and migrations.
Expense without innovation: Continuous spend on integration maintenance, consultants, and version management leaves little room for modernization or strategic initiatives.
Built specifically for utilities, KloudGin’s platform replaces complexity with extensibility, with a unified, cloud-native foundation that makes your existing systems work better together.
Extensible architecture: Core systems remain the system of record, while KloudGin extends their value to the field through a seamless, two way flow of data and information.
Community driven innovation at scale: Proven connectors for SAP, Esri, Oracle, and others deploy in weeks, not months, with every enhancement shared instantly across all customers through our multi-tenant model.
Embedded Esri GIS intelligence: Location intelligence is no longer an add-on – it’s the foundation for all asset management, field service, and construction workflows.
Unified user experience: A single platform, a single mobile app, and a single data flow across all work and assets helps field crews complete work 15-25% faster
Continuous upgrades, zero disruption: Every customer runs on the same version, receiving automatic updates that never break workflows or require reimplementation.
first time fix rates
reduced overall maintenance costs
workforce productivity