Mobile Workforce Management
Coordinate field service operations and mobile workforce management in real time, manage your entire mobile workforce and improve job efficiencies in the field to better serve your customer’s needs.
Coordinate field service operations and mobile workforce management in real time, manage your entire mobile workforce and improve job efficiencies in the field to better serve your customer’s needs.
Create, track, and manage work orders with customized workflows and automatic alerts to speed resolution from your mobile device.
Reduce redundancies and errors by tracking customer service requests and related information through simplified case creation and management.
Get the right people, parts, and equipment to your service calls with effective scheduling decisions, optimal work routes, enhanced visibility of inventory and more.
Dispatch center provides real time monitoring of crews and work order status, allowing overrides and digital communication with field crews. It is fully configurable and provides a daily, weekly, and monthly view.
Powered by machine learning (ML), our work order management and mobile field crew app delivers the information your field crew needs, when and where they need it – even offline. Access work order details, instructions, steps, and manuals. Capture field data in real time along with pictures and notes to substantially reduce job times, reduce job costs, and improve customer satisfaction.