Industry Report

KloudGin Recognized in Three IDC MarketScape Reports for Practical AI Innovation

KloudGin has been named a Major Player in three prestigious 2025 IDC MarketScape reports focused on AI-enabled solutions:

IDC MarketScape: Worldwide AI-Enabled Field Service Management Applications 2025 Vendor Assessment
IDC MarketScape: Worldwide AI-Enabled Service Parts Management Applications 2025 Vendor Assessment
IDC MarketScape: Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms 2025 Vendor Assessment.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5- year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Building on KloudGin's Leader Status in IDC MarketScape: Worldwide Field Service Management Applications for Utilities 2023-2024

“KloudGin's integrated EAM and FSM platform demonstrates how cloud-native, multi-tenant SaaS architectures can transform utility operations by addressing the fundamental disconnect between asset management and field service operations. Building from their position as a Leader in the IDC MarketScape for Worldwide Field Service Management Solutions for the utilities industry, the company's ability to unify long-cycle asset maintenance with short-cycle customer service activities through mobile-first design reflects the technological evolution necessary for modern utility workforce management."

John Villali, Senior Research Director, IDC

Unlock Exponential Value with Utility-Specialized EAM and FSM

General enterprise vendors promise unified capabilities, but utilities experience a different reality:

Integration complexity: Generic modules require extensive customization and costly consultants, creating fragile connections and prolonged projects

Poor mobile experiences: Workers navigate disconnected applications with inconsistent interfaces and unreliable offline functionality

Support challenges: Utilities spend months troubleshooting fragmented solutions while navigating vendor uncertainty

Escalating costs: Complex licensing and ongoing integration maintenance drive costs higher, while restrictive contracts limit flexibility

"KloudGin's focus on eliminating the technology burden that forces field crews to navigate multiple disconnected systems highlights how mobile-first, cloud-native platforms enhance workforce productivity. By enabling utilities to coordinate all work types, work groups, and asset classes through unified cloud-based interfaces, the approach illustrates how modern mobile-native SaaS architectures unlock operational agility required to meet evolving customer expectations while building resilient infrastructure foundations.”

John Villali, Senior Research Director, IDC

KloudGin's Best-in-Class Approach

KloudGin delivers specialized solutions designed specifically for utilities:

Purpose-built for utilities: Utility-specific workflows and integration adaptors reduce implementation complexity and accelerate value

Designed with field crews: Mobile-first architecture developed alongside workers streamlines workflows and enhances productivity

Dedicated utility expertise: Industry specialists provide responsive support to maximize technology investment value

Community-driven innovation: Leading utilities collaborate on developments that benefit the entire customer network

A Single Face of Work^® for all Work Groups, Work Types, and Assets

KloudGin provides best-in-class capabilities through cost-effective enhancement of your ERP, CIS, GIS, and SCADA/ADMS systems.

Built for utility field operations: Cloud-native, mobile-first architecture equips the field workforce with seamless capabilities

Utility-specialized capabilities: Developed with leading utilities for distributed asset networks and mobile workforces

Rapid integration: Pre-built adaptors enable quick, cost-efficient transitions

Unified visibility: Integrated solution delivers a complete view of work and assets

Future-ready platform: Cloud-native architecture ensures seamless upgrades and continuous innovation

Building the Utilities of Tomorrow, Together

As the industry's only mobile-native, cloud-based work and asset management solution built specifically for utilities, we are proud partners of award-winning innovators in work and asset management, including Madison Gas & Electric, Arizona Public Service, Veolia North America, Citizens Energy Group, and many other industry leaders.

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