Industry Report

The Leader in Enterprise Asset Management for Utilities

IDC MarketScape: Worldwide Utilities AI-Enabled Enterprise Asset Management Applications 2026 Vendor Assessment

KloudGin achieves the highest recognition in the IDC MarketScape evaluation — for AI-enabled enterprise asset management applications serving the utilities industry.

The only vendor recognized as a Leader in both the IDC MarketScape for Utilities Field Service Management and Utilities Enterprise Asset Management

Enterprise Asset Management Built for the Field: KloudGin closes the gap between asset strategy and field execution. Maintenance programs, condition assessments, and capital plans operate from the same real-time asset data that crews update in the field — eliminating the lag between what's happening on the ground and what the enterprise sees, so every asset decision reflects operational reality.

Purpose-Built for Utilities: KloudGin's platform was designed exclusively for utility and public sector operations—not retrofitted from general-purpose enterprise software. Every capability reflects the operational realities of managing distributed infrastructure at scale.

AI-Native, Cloud-Based Architecture: Built from the ground up on cloud-native, multi-tenant SaaS architecture with embedded AI and machine learning, KloudGin delivers continuous innovation to every customer without disruptive upgrades or technical debt.

A Leader in EAM. A Leader in FSM. One Unified Platform.

Leader: Utilities Enterprise Asset Management: Recognized for comprehensive asset lifecycle management, AI-native predictive maintenance, unified visibility across linear and vertical infrastructure, and strategic alignment with the future of utility operations.

Leader: Field Service Management for Utilities: Recognized for mobile-native design, real-time scheduling intelligence, hybrid workforce orchestration, and deep integration with utility operational systems — the capabilities that keep crews productive and customers informed.

"We built KloudGin to solve a fundamental challenge those platforms could not: unifying asset management, field service, and construction work management in one connected system. We set out to address fragmentation in utilities and public services, where disconnected systems create silos among work groups, work types, and asset classes. Being named a Leader in utilities enterprise asset management — alongside our leadership in field service management — proves that specialization and unification together deliver a level of operational value that general-purpose systems cannot match."

Vikram Takru, CEO and Co-Founder, KloudGin

The Single Face of Work®

All Work. All Assets. All People. One Platform.

KloudGin’s cloud-based, AI-native Single Face of Work® platform is designed specifically for utility and public sector operations. It brings together enterprise asset management, construction work management and field service management, ensuring that maintenance programs, condition checks, and capital plans are driven by real-time asset data from field crews. This unified system enables employees, contractors, and mutual aid teams to collaborate in one shared platform.

All work types

From emergency response dispatched in minutes to capital projects spanning years—long-cycle asset maintenance and short-cycle field service unified on a single platform. No more switching systems when work crosses boundaries.

All asset classes

Linear networks, vertical facilities, and customer-owned assets managed with unified visibility. When pipeline pressure affects pump stations, or transmission infrastructure connects to distribution substations, crews see the complete picture.

All work groups

Internal crews, contractors, and mutual aid resources orchestrated through a single operational platform. Hybrid workforce management that scales during storm response without sacrificing visibility or accountability.

"Utilities are navigating the intersecting challenges of aging infrastructure, growing capacity needs, rising customer expectations, and increasingly complex regulations. The time of managing assets and fieldwork in separate systems, or using platforms that see utilities as just another industry, is coming to an end. This recognition reinforces what we see every day with our utility customers: that the future belongs to purpose-built, unified platforms that deliver best-in-class performance across all utility operations."

Vikram Takru, CEO and Co-Founder, KloudGin

See why IDC named KloudGin a Leader

Utilities face increasing complexity — aging infrastructure, demands for additional capacity, real-time customer expectations, and heightened regulatory requirements. This recognition affirms that purpose-built, unified platforms represent the future. Read the IDC MarketScape report excerpt below to see how KloudGin scored across capabilities and strategy.

Read the Excerpt