Expert Insights

Expertise at Scale: How Generative AI Assistants are Transforming Utility Field Work

Watch the third chapter of our Expert Insights webinars with Amazon Web Services to learn how you can leverage practical, generative AI-powered solutions designed as a workforce multiplier, that deliver tangible benefits from day one.

Our Panel

Arun Anand

Senior Solutions Architect, Amazon Web Services

Arun Anand is a Senior Solutions Architect at Amazon Web Services based in the Houston area. He has 25+ years of experience in designing and developing enterprise applications. He works with partners in the Energy & Utilities segment, providing architectural and best practice recommendations for new and existing solutions.

Vikas Bansal

Co-founder & Chief Technology Officer, KloudGin

Vikas is an accomplished entrepreneur with deep expertise in technology, product development, operations, consulting and sales. He grew his previous venture, Frontline Consulting Services, to over 500 employees and $40M+ in revenue in less than 4 years. His domain expertise in cloud, AI, mobile, IoT, field service, enterprise asset management and supply chain have formed the foundation of KloudGin’s next generation platform that solves the challenges of legacy cloud and on-premise solutions. Prior to Frontline Consulting Services, Vikas was Senior Director, Applications at Oracle.

Explore how the right approach and AI-supported tools can enable:

Instant access to comprehensive operational knowledge through intuitive mobile interfaces, enabling faster diagnostics and improved first-time fix rates

Enhanced field workforce efficiency via AI-powered documentation summarization and instant troubleshooting support

Improved safety and performance outcomes, supported by real-time access to subject matter expertise and best practices

Streamlined workflow processing and reporting with automated data analysis and insights

Elevate utility field operations with AI-driven support

Learn how leading utilities are achieving measurable performance improvements within months, not years, by deploying generative AI assistants in the field.

Join us as we share real-world use cases and delve into how this technology delivers immediate value as a workforce multiplier, putting expertise at your field teams’ fingertips while enabling the consistent application of best practices across your organization.

Unlock practical strategies for AI implementation that go beyond the hype to drive real results and rapid ROI for utility field operations.