Customer Success Story

Transforming Field Work Management at Arizona Public Service

How KloudGin unified field operations for Arizona’s largest energy provider.

Legacy System Replacement

APS replaced Oracle Mobile Workforce Management — facing end-of-support in 2025 — with KloudGin's cloud-native, mobile-first field service platform

Modern Customer Experience

Real-time technician tracking and proactive SMS and email notifications deliver the "Amazon-like" experience APS customers expect

Unified Work Management

KloudGin's unified platform spans all assets, work types, and crews — improving performance and eliminating the complexity of fragmented multi-system setups

Real World Results

20% reduction in scheduling time, 100% paperless workflows, increased on-time arrivals, and reduced travel costs through optimized routing

EEI Podcast

The Electric Perspectives Podcast: Innovation in Grid Planning

As electricity demand continues to rise, electric companies are using new strategies and tools to help plan for the future. On this episode, Arizona Public Service (APS) Director of Grid Modernization Jasdeep Singh and KloudGin CEO and Co-Founder Vikram Takru discuss APS’ shift to a product-oriented model for grid modernization and how technology platforms are streamlining operations and improving safety. The conversation highlights impactful grid projects in Arizona, strategies to keep customer bills as low as possible, and the innovations that will shape grid planning in the years to come.

"All I heard was how much KloudGin really caters to their customers. And that's what helped us out a lot to make that decision. That's what we kept hearing from every customer that we talked to."

The Only Vendor Recognized by Both Gartner and IDC as a Market Leader in AI-Powered Work and Asset Management for Utilities

Building the Utilities of Tomorrow, Together

As the industry's only mobile-native, cloud-based work and asset management solution built specifically for utilities, we are proud partners of award-winning innovators in work and asset management, including Madison Gas & Electric, DTE Energy, Veolia North America, Citizens Energy Group, and many other industry leaders.
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