Why Award-Winning Utilities Are Switching to Best-in-Class EAM and FSM Solutions That Actually Deliver

With ClickSoftware’s end of life approaching in 2026, utilities face a critical decision: replace it with another general enterprise solution, or move to a platform purpose-built for utility field operations.

KloudGin has become the de facto home for displaced ClickSoftware customers – and for good reason. We’re not adapting generic software for utility use. We’re the only cloud-native, mobile-first field service and asset management platform built exclusively for utilities.

What utilities and public sector organizations are gaining in their transition to KloudGin:

A true unified platform - FSM and EAM working together, not bolted on

Mobile-first design that field crews actually want to use

Embedded Esri GIS integration, not fragile third-party connections

A single system for all work groups, work types and asset classes

Recognized as a Gartner and IDC Market Leader for Work and Asset Management for Utilities

The Legacy Vendor Reality: Disconnected Systems that Fall Short of Expectations

Behind the promises made by enterprise vendors like ClickSoftware, IBM Maximo, Oracle and SAP lies a different reality for utilities operating in the field:

Integration nightmares that never end: Sewn-together enterprise modules require costly middleware, customization, and consultants. Every change impacts multiple systems - creating fragile connections, endless projects, and constant failure points.

Support gaps that leave you stranded: Utilities face months of troubleshooting fragmented solutions while constantly wondering which products will sunset next, instead of focusing on operations.

Mobile apps that fail in the field: Field crews juggle different applications with inconsistent interfaces and unreliable offline capabilities - with workflows that break in real-world conditions.

Vendor lock-in with compounding costs: Licensing bundles lock you in, while costly upgrades and ongoing integration maintenance drive total cost of ownership higher year after year. Restrictive contracts limit flexibility, making it harder to exit on your own terms.

KloudGin's Best-in-Class Work and Asset Management: The Choice of Leading Utilities

With specialized work and asset management solutions built for utilities and public sector organizations, KloudGin doesn’t just deliver software – we show up as a true industry partner:

Purpose-built for utilities: Utility-specific workflows and off-the-shelf integrations reduce implementation time, effort and costs

Designed for the field: Mobile-first platform developed with and for field crews streamlines workflows, simplifies tasks, and enhances worker productivity

Dedicated expert support: Utility industry experts provide responsive, personalized customer support to ensure customer success

Community-led innovation: Leading utilities guide product developments that become accessible across the entire KloudGin customer network

The Purpose-Built Difference: Real Utility Customer Results

Facing the end-of-life of ClickSoftware, a New York based energy provider serving 750,000 customers implemented KloudGin to streamline resource management, automate scheduling, and improve field crew productivity. The benefits were significant:

Provided a complete, connected, real-time flow of data that significantly improved visibility across their operations

Seamlessly augmented core systems of record with pre-built integration adapters, saving time and cost

Successfully automated 100% of all scheduling and dispatch tasks

Optimized resource management and improved emergency response times by 25%

Building the Utilities of Tomorrow, Together

As the industry's only mobile-native, cloud-based work and asset management solution built specifically for utilities, we are proud partners of award-winning innovators in work and asset management, including Madison Gas & Electric, Arizona Public Service, Veolia North America, Puget Sound Energy, Citizens Energy Group, National Fuel Gas, and many other industry leaders.

Learn More About KloudGin