A complete view of all work groups, assets and workflows helps your teams work from the same real-time information.
Instant access to historical data, records, manuals, and expert guidance gives all workers the confidence to deliver quality service.
A single scheduling engine and embedded, AI-driven insights ensure efficient and effective service delivery.
Real-time updates and self-service, intuitive customer portals keep customers informed and engaged throughout the service process.
KloudGin’s unified work and asset management solution is purpose-built to optimize utility and public sector operations and maximize workforce efficiency. Provide your mobile field teams with the tools and information they need to excel, while improving the speed, quality, and efficiency of your field service delivery.
"KloudGin's integrated EAM and FSM platform demonstrates how cloud-native, multi-tenant SaaS architectures can transform utility operations by addressing the fundamental disconnect between asset management and field service operations. Building from their position as a Leader in the IDC MarketScape for Worldwide Field Service Management Solutions for the utilities industry, the company's ability to unify long-cycle asset maintenance with short-cycle customer service activities through mobile-first design reflects the technological evolution necessary for modern utility workforce management. Their focus on eliminating the technology burden that forces field crews to navigate multiple disconnected systems highlights how mobile-first, cloud-native platforms enhance workforce productivity. By enabling utilities to coordinate all work types, work groups, and asset classes through unified cloud-based interfaces, the approach illustrates how modern mobile-native SaaS architectures unlock operational agility required to meet evolving customer expectations while building resilient infrastructure foundations."
Attribution, IDC
faster resolution
first time fix rates
citizen satisfaction
"KloudGin's integrated EAM and FSM platform demonstrates how cloud-native, multi-tenant SaaS architectures can transform utility operations by addressing the fundamental disconnect between asset management and field service operations. Building from their position as a Leader in the IDC MarketScape for Worldwide Field Service Management Solutions for the utilities industry, the company's ability to unify long-cycle asset maintenance with short-cycle customer service activities through mobile-first design reflects the technological evolution necessary for modern utility workforce management. Their focus on eliminating the technology burden that forces field crews to navigate multiple disconnected systems highlights how mobile-first, cloud-native platforms enhance workforce productivity. By enabling utilities to coordinate all work types, work groups, and asset classes through unified cloud-based interfaces, the approach illustrates how modern mobile-native SaaS architectures unlock operational agility required to meet evolving customer expectations while building resilient infrastructure foundations."