Connected Customer

Safely and effectively manage your vertical asset network

KloudGin’s Connected Customer enables you to empower your customers with a streamlined user experience. They can easily book and change appointments, track field crew location in real-time on a map, and sign digitally. Customer satisfaction goes up, while your call volume goes down.

Real-time notifications keep customers informed

Convenient reminders and notifications by SMS text, email or voicemail

Enhance the customer experience for improved satisfaction and loyalty

Strengthen your operations with KloudGin's complete, connected view of assets and workforce

Designed for the Field Workforce

Cloud-native, mobile-first solution equips your field workforce with seamless accessibility and features that support optimal productivity.

Utility-Specialized Solutions

KloudGin has been built with and for leading utilities and essential service providers, with specialized features designed for the specific needs of today’s distributed utility asset networks and mobile workforce.

Off-the-Shelf Integration

Pre-built adaptors reduce the time and effort required for integration, helping you transition quickly, seamlessly and cost-efficiently.

A Unified View of Assets and Workforce

KloudGin’s integrated solution provides a complete view of your work and assets, helping you fully optimize your operations.

Future-Proof Platform

Our cloud-native platform ensures your investment is protected with seamless upgrades.

With KloudGin, you can:

Unify operations across all work and asset types

Whether managing long-cycle infrastructure projects or short-cycle emergency response, linear distribution networks or vertical facilities, KloudGin provides real-time visibility and control across your entire operation.

Empower your mobile workforce

Optimize your hybrid field workforce’s productivity and performance with real-time access to critical data and insights, essential operational knowledge, and AI-powered decision support, all accessible on a mobile-native platform.

Seamlessly extend your existing ecosystem

Deploy enterprise-grade capabilities quickly through pre-built integration adaptors and cloud-native architecture. KloudGin's utility-focused approach ensures rapid value realization while extending the value of existing technology investments.

Industry proven results

+25%

faster resolution

85%

first time fix rates

+90%

customer satisfaction

Building the Utilities of Tomorrow, Together

As the industry's only mobile-native, cloud-based work and asset management solution built specifically for utilities, we are proud partners of award-winning innovators in work and asset management, including Madison Gas & Electric, Arizona Public Service, Veolia North America, Puget Sound Energy, Citizens Energy Group, and many other industry leaders.

Learn More About KloudGin